The determinants of consumer attitudes and intentions toward technology-based customer interfaces used in service delivery: An empirical investigation

Author

James M. Curran, University of Rhode Island

Date of Award

1999

Degree Type

Dissertation

Degree Name

Doctor of Philosophy in Business Administration

First Advisor

Carol Surprenant

Comments

This dissertation was scanned from microfilm. To report any image quality issues, please contact the URI library at digitalcommons-group@uri.edu as we may be able to fix the problem. The copyright in this dissertation belongs to the author.

Recommended Citation

Curran, James M., "The determinants of consumer attitudes and intentions toward technology-based customer interfaces used in service delivery: An empirical investigation" (1999). Open Access Dissertations. Paper 4281.
https://digitalcommons.uri.edu/oa_diss/4281