Title

Blockchain performance in supply chain management: application in blockchain integration companies

Document Type

Article

Date of Original Version

9-23-2021

Abstract

Purpose: Performance assessment of blockchain in the supply chain requires a systematic approach because of its interdisciplinary and multiobjective nature. Hence, four types of performance domains are identified, namely, environmental, economic, customer and information. Design/methodology/approach: The following methodologies have been utilized: (1) literature review to find relevant factors, (2) factor analysis to validate factors and (3) DEMATEL theory to find the cause and effect relationships amongst performance measures. Findings: An integrated holistic performance assessment model incorporating the 4 criteria and 25 subcriteria is applied. Originality/value: This is the first paper to analyze blockchain performance in an industry setting.

Publication Title

Industrial Management and Data Systems

Volume

121

Issue

9

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