Blockchain performance in supply chain management: application in blockchain integration companies
Document Type
Article
Date of Original Version
9-23-2021
Abstract
Purpose: Performance assessment of blockchain in the supply chain requires a systematic approach because of its interdisciplinary and multiobjective nature. Hence, four types of performance domains are identified, namely, environmental, economic, customer and information. Design/methodology/approach: The following methodologies have been utilized: (1) literature review to find relevant factors, (2) factor analysis to validate factors and (3) DEMATEL theory to find the cause and effect relationships amongst performance measures. Findings: An integrated holistic performance assessment model incorporating the 4 criteria and 25 subcriteria is applied. Originality/value: This is the first paper to analyze blockchain performance in an industry setting.
Publication Title, e.g., Journal
Industrial Management and Data Systems
Volume
121
Issue
9
Citation/Publisher Attribution
Hong, Leo, and Douglas N. Hales. "Blockchain performance in supply chain management: application in blockchain integration companies." Industrial Management and Data Systems 121, 9 (2021): 1969-1996. doi: 10.1108/IMDS-10-2020-0598.