Date of Original Version
Increased cultural diversity in work places has aroused considerable attention to conflict management and intercultural sensitivity. However, few studies have investigated these two concepts together. The present study aims to bridge the gap in this line of research with an examination between intercultural sensitivity and conflict management styles in a hypothetical cross-cultural organizational situation. The results from 253 participants indicate that significantly positive and negative relationships exist among the dimensions of the two concepts. Limitations and directions for future research are discussed as well.
Yu, Tong, and Guo-Ming Chen. "Intercultural sensitivity and conflict management styles in cross-cultural organizational situations." Intercultural Communication Studies, vol. 17, no. 2, 2008, pp. 149-161. https://web.uri.edu/iaics/files/12-Tong-Yu-GM-Chen.pdf
Available at: https://web.uri.edu/iaics/files/12-Tong-Yu-GM-Chen.pdf