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Date of Original Version



Management Science


No better news this past holiday season was the news about internet shopping and E-commerce. New information provided by such firms as MasterCard and Amazon produced evidence of the continued growth of orders by internet and the not so wonderful news from the “brick and mortar retail spaces. New jobs information summarized by increase job creation and reduced the U.S. Labor Department Unemployment Rate to levels not seen in recent decades. Except for unintelligent and politically motivated rhetoric from some political candidates running for the presidential office about a year in advance of election, the nation would be wholly rejoicing in the latest news from the media about employment. From the consumer perspective, we discuss the major problems in this industry.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.