Title

Organizational Stages and Processes of Change for Continuous Quality Improvement in Health Care

Document Type

Article

Date of Original Version

1-1-2001

Abstract

This article provides an overview of the transtheoretical model of change (TTM, or stage model) and how it can guide the development of stage-matched interventions to increase physicians' readiness for continuous quality improvement (CQI) in health care. In addition, this article describes the development and initial validation of two TTM measures-stages and processes of change-designed to assess the extent to which hospitals are engaging in activities that can facilitate individual providers' movement through the stages of change for CQI. A majority (57%) of informants reported that their organizations were in the maintenance stage for CQI. Organizational-level processes of change differed significantly across the stages: Hospitals in the precontemplation stage tended to use the processes least, and hospitals in the maintenance stage tended to use them most. © 2001 Educational Publishing Foundation and the Division of Consulting Psychology.

Publication Title

Consulting Psychology Journal

Volume

53

Issue

3

Share

COinS