Computer Kiosks to Deliver Medication Information in the Pharmacy

Tamar Lasky, MIE Resources
Stephen Kogut, University of Rhode Island
Scott Campbell, Ocean Health Mart Pharmacy Charlestown
Patricia Markham Risica, Center for Health Equity Research


The feasibility of using a computer kiosk to deliver medication information to patients was tested in a community pharmacy environment. Viewers used a computer kiosk to access the National Library of Medicine (NLM) MedlinePlus® website. In four weeks, 198 pharmacy patients viewed the website and completed brief questionnaires about their experiences. The majority of patients (63%) were female and between 46 and 65 years of age (48%). Few (8%) had used the NLM website before. Patient age was associated with access to the Internet, previous use of the NLM website, and other habits regarding medication information sources; however, the differences were not as great as anticipated. © 2011 Copyright Taylor and Francis Group, LLC.