Date of Original Version
From the late 1960s onwards, the range of information and communication services available to residential consumers and business users in the technologically advanced nations has been growing. The future of information services will depend on the strategic and structural interactions of firms specializing in content, conduits and components.
Dholakia, Nikhilesh, Norbert Mundorf and Ruby Roy Dholakia. "Novos Serviços de Informação e Comunicação: Um Quadro de Referência Estratégico. Ciência da Informação [online] vol. 26, no. 3 (Sept./Dec. 1997) [online].
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